Lexford Systems sets up AI that handles the daily grind of running a small business: reading orders, building supplier lists, drafting email replies and tracking costs. It runs in the accounts you already use, and you stay in charge of every decision.
Based in Doylestown, PA. Working with owners in person and by phone.
Taylor Outfitters is a family run custom embroidery and screen printing shop in Doylestown that makes gear for schools, youth sports leagues and local businesses. The owner was handling every order, supplier and email herself, an estimated 13 hours a week of admin on top of the actual printing.
Every change runs on a copy of the shop's data first. In the first two weeks, that process found and fixed problems a quick setup would have missed.
A single typo in a sender address. Fixed, and every missed invoice was recovered into the price sheet.
Duplicate rows from retried runs. Now each item is written once and her checkmarks are never overwritten.
Emails sent only as formatted HTML. Now the text is always read, so no reply is drafted from nothing.
Now each draft knows who sent the email and skips threads where she was only copied.
They work together inside the email and spreadsheets you already use. Each one runs on its own schedule and asks you whenever a decision is yours to make.
Reads your new orders and tells you exactly what to buy and from whom, with the details already worked out.
Tick off what you ordered on one page. Anything you skip comes back on the next list, so nothing slips.
Sorts your email and drafts replies in your voice. It never makes up a price or a promise; it marks the spot for you.
Reads supplier invoices and keeps a running sheet of what everything actually costs you.
One email with what came in, what's waiting on you, and what the system handled last week.
If anything stops working, I hear about it right away and fix it, usually before you notice.
Everything runs inside your own Gmail and Google Sheets. You own all of it, and you can turn any piece off at any time.
You walk me through how orders, quotes and email come in today and where your hours go.
I build the systems on a copy of your data, test them, then switch them on in your own accounts.
Your Monday summary shows what was handled. I keep tuning it as your business changes.
No. It writes drafts that wait for you. Nothing goes to a customer until you read it and hit send.
No. You keep using your inbox and spreadsheets the way you do now. The systems work in the background.
You do. It runs in your own accounts, and you can turn off any part of it whenever you want.
It depends on what you need. After the first call you get a fixed price in writing, with no surprises.
I'm Cooper Taylor. I grew up around my family's shop in Doylestown, I study business at Washington and Lee, and I built every system in this case study. The first call is free and there's no pitch. I want to hear how your business runs.